Privacy Policy
Effective Date: January 1, 2025
ORAYH Security LLC (“ORAYH,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our security awareness platform.
1. About Orayh Concepts
Orayh Concepts LLC is a business technology solutions company headquartered in Phoenix, Arizona, providing custom website development, cloud infrastructure, technology consulting, and business automation services to small and mid-sized businesses across the United States.
Company Information:
Company: Orayh Concepts LLC
Headquarters: Phoenix, Arizona, United States
Email: contact@orayh-sec.com
Website: https://orayhconcepts.com
2. Information We Collect
We collect information that you provide to us directly and information that is automatically collected when you use our services.
Personal Information You Provide
- Contact Information: Name, email address, phone number, company name, job title
- Company Information: Organization size, industry
- Communication Data: Messages, feedback, support requests, demo scheduling information
- Marketing Preferences: Communication consent and preferences
Automatically Collected Information
- Usage Data: Pages visited, time spent, feature interactions, platform usage patterns
- Analytics Data: Website performance, user behavior patterns, conversion data
- Cookies and Tracking: Session cookies, preference cookies, analytics cookies (with consent)
3. How We Use Your Information
We use the collected information for the following business purposes:
Service Operations
- Account creation and management
- Platform access and authentication
- Customer support and technical assistance
- Service updates and notifications
Business Development
- Demo scheduling and product demonstrations
- Sales communications and proposals
- Service customization and consulting
- Business relationship management
Analytics & Improvement
- Platform performance monitoring
- User experience optimization
- Service enhancement and development
- Security and fraud prevention
Marketing (With Consent)
- Educational content and resources
- Product updates and announcements
- Industry insights and best practices
- Event invitations and webinars
4. Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Retention Periods:
When retention periods expire, we securely delete or anonymize your personal information. You may request earlier deletion subject to legal and operational requirements.
5. Your Privacy Rights
Depending on your location, you have various rights regarding your personal information:
General Rights (All Users)
- Access: Request a copy of personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information
- Opt-out: Withdraw consent for marketing communications at any time
- Account Control: Update preferences and privacy settings in your account
International Privacy Rights (EU/EEA Residents)
If you are located in the European Union or European Economic Area, you have additional rights:
- Data Portability: Receive your data in a structured, machine-readable format
- Processing Restriction: Limit how we process your personal information
- Withdraw Consent: Withdraw consent for processing based on consent
- Object to Processing: Object to processing for legitimate interests or direct marketing
- Supervisory Authority: Lodge complaints with your local data protection authority
CCPA/CPRA Rights (California Residents)
California residents have specific rights under the California Consumer Privacy Act:
- Know: Know what personal information we collect, use, share, and sell
- Delete: Request deletion of personal information
- Opt-out: Opt-out of sale or sharing of personal information (we don’t sell data)
- Non-discrimination: Equal service regardless of privacy choices
- Sensitive Information: Limit use of sensitive personal information
Exercising Your Rights: To exercise these rights, contact us at privacy@orayh-security.com or use our contact form. We will respond within the timeframes required by applicable law.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please see our Cookie Policy.
Cookie Types We Use:
- Essential Cookies: Required for platform functionality (always active)
- Analytics Cookies: Help us understand website usage (requires consent)
- Marketing Cookies: Support targeted communications (requires consent)
- Preference Cookies: Remember your settings and choices
You can control cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect website functionality.
7. Children’s Privacy
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 18, we will delete that information promptly.
8. International Data Transfers
As a U.S.-based company serving international clients, we may transfer and process your personal information in the United States and other countries where we or our service providers operate.
For transfers from the European Union, we implement appropriate safeguards such as standard contractual clauses to ensure your personal information receives adequate protection.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Post the updated policy on our website with a new effective date
- Notify you via email if you have an account with us
- Provide prominent notice on our website for significant changes
- Obtain consent where required by applicable law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:
Privacy Contact Information
General Privacy Inquiries
Email: privacy@orayh-security.com
Response Time: Within 30 days
Mailing Address
ORAYH Security LLC
Attn: Privacy Officer
Phoenix, AZ 85001
United States
Alternative Contact: You may also reach us through ourcontact formon our website.
This Privacy Policy is effective as of January 1, 2025.
By using our services, you acknowledge that you have read and understand this Privacy Policy.